Under the direction of the Patient Services Manager, the Clinic Administrator provides comprehensive administrative support to RealOptions and its Healthcare and Optimal Health Coach teams, including managing patient records, coordinating appointments, assisting with clinic operations, supporting staff communication, and ensuring efficient day-to-day office functions. The Clinic
Administrator also helps maintain compliance with organizational policies, contributes to special projects, and supports a welcoming environment for patients and visitors.
Qualifications:
- High school diploma or equivalent.
- Maintains good physical and mental health.
- Demonstrates practical oral and written communication skills.
- Bilingual preferred but not required.
- Demonstrates ability to interact with the public in a pleasant, helpful, and professional manner.
- Fully aligns with RealOptions’ Statement of Principle, Purpose, and Mission.
- Maintains strict confidentiality.
- Proficient in computer programs and ability to learn new software as needed.
- Has a genuine desire to support women and families experiencing unplanned
pregnancies, especially those who are abortion-vulnerable or abortion-minded.
Patient Care Responsibilities:
- Provides warmth and hospitality to patients, callers, and visitors.
- Serves as a communication liaison between patients and healthcare staff.
- Coordinates administrative support for patient check-in, check-out, and transfers
to additional services. - Supports the Medical Director, Director of Patient Services, Nurse Manager,
PSM, APSM, and other clinic staff with assigned tasks, including translations if
bilingual, and temporary duties when volunteers are limited. - Answers telephones in accordance with established protocols.
- Manages patient appointment reminders and schedules return appointments.
- Prepares new medical packets and charts as needed.
- Contact patients who miss appointments to reschedule
- Maintains patient care areas, equipment, and supplies efficiently and safely.
- Attend all paid staff meetings, including monthly staff prayer meetings and
biannual all-staff gathering.
Download Employment Application
Candidates, please email your Employment Application, resume with a cover letter, and references to Tara Havard, Director of Patient Services, at Tara@realoptions.net.
We thank all applicants for their interest but wish to advise that only those selected for an interview will be contacted by email. No phone calls please.