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Patient Services Manager

Position Summary: Under the supervision of the Patient Services Manager (PSM), the PSAM will supervise volunteer advocates and manage the Clinic in the PSM’s absence. This will be done by overseeing the daily function of the advocates and Clinic Administrator, as well as assisting with staff/volunteers as needed. Helps in training.

Qualifications :

  • Holds a high school diploma or equivalent.
  • Has excellent computer skills and is able to learn Patient Services software programs as well as other related programs.
  • Has completed online training with Training Manager, as well as on-the-job training.
  • Is competent in crisis counseling and management.
  • Is able to manage a volunteer program with a teamwork approach to complete tasks.
  • Possesses some public speaking skills and high quality telephone etiquette.
  • Agrees with RealOptions’ Statement of Principle, Mission Statement, Statement of Faith, and Philosophies of ministry and service.
  • Has sincere desire to reach out to women, men, and their families in unplanned pregnancies, especially the abortion-vulnerable and abortion-minded.

 

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Download Employment Application

Candidates, please email your Employment Application, resume with a cover letter, and references to Tara Havard, Director of Patient Services, at Tara@realoptions.net.
We thank all applicants for their interest but wish to advise that only those selected for an interview will be contacted by email. No phone calls please.

 

Job Category: Patient Services
Job Type: Full Time
Job Location: Alameda County
Salary Range: $31.93/hr $33 per hr for bilingual

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